Delivery Information

Welcome to MA Dental’s Delivery & Returns page. Please find below some helpful information and guidelines.

Delivery and Product Assortment 


In the assortment in our webshop you can find a wide range of products for all dental procedures. These are normally stocked at our warehouse in Copenhagen, Denmark. 


If you require products that are not part of our standard range, we can also customize products. For these requests please contact us directly at info@madental.dk to discuss.

Prices and Payment Terms

Our prices are net prices, excluding VAT and shipping, and they are valid until further notice. You need to have an account and login information to view our pricing. All order require prepayment before shipment, unless otherwise agreed

Returns and Exchanges


In case of returns the products and packages need to be unbroken, undamaged and in sell-able condition. For returns that were not caused by MA Dental a 15% restocking fee will be applied.

Complaints and Transport Damage/ Lost Goods 


We take great care to ensure that our products are delivered to you in perfect condition, but should they be damaged during transport, please document the complaint and report immediately to the carrier in question and to us at MA Dental.

We’re Here to Help!

 At MA Dental, we’re committed to providing our distributors and wholesalers with a seamless experience when it comes to deliveries and returns. If you have any questions or need further assistance, please don’t hesitate to reach to our customer service team in our Copenhagen office. 

We’re always happy to help!

 Delivery Information


  Welcome to MA Dental’s Delivery & Returns page. Please find below some helpful information and guidelines.

                               Delivery and Product Assortment 

                                                                                    In the assortment in our webshop you can find a wide range of products for all dental procedures. These are normally stocked                                                                                     at our warehouse in Copenhagen, Denmark. 

                                                                                    If you require products that are not part of our standard range, we can also customize products. For these requests please                                                                                           contact us directly at info@madental.dk to discuss.

                               Prices and Payment Terms 

Our prices are net prices, excluding VAT and shipping, and they are valid until further notice. You need to have an account and login
                                                                                    information to view our pricing. 
                                                                                    All orders require prepayment before shipment, unless otherwise agreed.

                               Returns and Exchanges 

In case of returns the products and packages need to be unbroken, undamaged and in sell-able condition. For returns that were not
                                                                                    caused by MA Dental a 15% restocking fee will be applied.

                               Complaints and Transport Damage/Lost Goods 

We take great care to ensure that our products are delivered to you in perfect condition, but should they be damaged during
                                                                                    transport, please document the complaint and report immediately to the carrier in question and to us at MA Dental.

We’re Here to Help!

At MA Dental, we’re committed to providing our distributors and wholesalers with a seamless experience when it comes to deliveries and returns. If you have any questions or need further assistance, please don’t hesitate to reach out to us. We’re always happy to help!

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